Contact Us

Postal Address:
PO Box 151, Collins Street West
Melbourne VIC, 8007

Phone: 1300 00 VOIP (1300 00 8647)

Sales E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Support E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Accounts E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Interpreter Service
If you need the assistance of an interpreter, please call the Translating and Interpreter Service (TIS National) on 131 450 and ask to be connected to Broadband Solutions. Please call between (9am to 5pm AEST) Monday to Friday.

ABN
Pabx Solutions Unit Trust - 84 252 069 653

International Customer Service
+61 3 9912 6800

Hours of Operation of Customer Service
9:00 AM- 5:00 PM AEST

Telecommunications Industry Ombudsman
1800 062 058*
www.tio.com.au
TTY: 1800 675 692
Translator & Interpreter Service: 131 450

* Calls from mobile phones will be charged at the applicable mobile rate.

Other avenues depending on the nature of your complaint may be;

Office of the Australian Information Commission (formerly the Privacy Commission)
1300 363 992* (call charges may apply)
http://www.oaic.gov.au

National Anti-Discrimination Information Gateway
http://www.antidiscrimination.gov.au

Consumer Affairs/Fair Trading
Check for the office operating in your state or territory